Terms and Conditions

Effective Date: December 27, 2024

Welcome to Tickly Hair! These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our website and services, you agree to be bound by these terms, conditions, and policies. Please read these terms carefully before proceeding with your use of our website or making a purchase.

1. Acceptance of Terms

By using our website and purchasing our products, you agree to comply with and be bound by these Terms and Conditions, which include our Privacy Policy, Refund and Returns Policy, and Sales Policy. If you do not agree with any of these terms, you must not use our website or purchase our products.

2. Changes to Terms

Tickly Hair reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated “Effective Date” will be indicated at the top. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.

3. Products and Services

  • Product Descriptions: We make every effort to ensure that the information on our website, including product descriptions, images, and pricing, is accurate and up to date. However, we cannot guarantee that all information is free from errors or omissions. We reserve the right to correct any inaccuracies, including pricing errors, without prior notice.

  • Availability: All products and services are subject to availability. If a product is out of stock or unavailable after you place your order, we will notify you and offer alternatives or a full refund.

4. Order Process and Payment

  • Order Placement: When you place an order on our website, you are making an offer to purchase the product(s) in your cart. Your order will only be considered accepted once we confirm your payment and ship your order.

  • Payment Methods: We accept various payment methods, including major credit/debit cards, PayPal, and other secure payment gateways. You are responsible for providing accurate and valid payment information.

  • Order Confirmation: Once your order is successfully placed, you will receive an order confirmation email containing the details of your order. If you do not receive a confirmation email, please contact us immediately to verify your order.

5. Pricing and Taxes

  • Pricing: Prices for products are listed in U.S. dollars (USD) and are subject to change without notice. The price you are charged will be the price displayed on the website at the time of your purchase.

  • Sales Tax: Sales tax will be applied to orders based on the shipping destination and local tax rates. The applicable sales tax will be calculated and added to your order total at checkout.

6. Shipping and Delivery

  • Shipping Methods: We offer various shipping options, which will be available for selection at checkout based on your location. Shipping costs are calculated based on the weight, size, and destination of the package.

  • Delivery Times: Delivery times vary depending on the shipping method selected and the destination. While we strive to process orders quickly, delays may occur due to high demand, third-party carriers, or customs.

  • International Shipping: We offer international shipping to select countries. Please be aware that additional duties, taxes, and customs fees may apply to international orders and are the responsibility of the customer.

7. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed information on how to initiate returns, exchanges, and refunds.

8. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breaches.

9. User Content

  • Content Submitted by Users: If you submit any content (e.g., reviews, comments, images) on our website or through our services, you grant Tickly Hair a non-exclusive, royalty-free, worldwide license to use, display, and distribute the content in connection with our business.

  • Prohibited Content: You may not submit any content that is illegal, offensive, defamatory, or infringes upon the rights of others. We reserve the right to remove any content that violates these terms.

10. Intellectual Property

  • Copyright: All content on our website, including text, images, logos, product designs, and graphics, is owned by Tickly Hair or its licensors and is protected by copyright laws. You may not use, reproduce, or distribute any content without our express permission.

  • Trademarks: Tickly Hair, our logo, and other trademarks used on the website are the property of Tickly Hair. You may not use any of our trademarks without prior written consent.

11. Limitation of Liability

To the fullest extent permitted by law, Tickly Hair shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, including but not limited to loss of profits, data, or business interruption.

Our liability for any claim arising out of or in connection with these Terms and Conditions will be limited to the purchase price of the product that is the subject of the claim.

12. Indemnification

You agree to indemnify and hold harmless Tickly Hair, its affiliates, directors, officers, employees, agents, and third-party service providers from and against any and all claims, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from your use of our website, your violation of these Terms and Conditions, or your infringement of any third-party rights.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts located in New York Mills, New York.

14. Termination

We reserve the right to suspend or terminate your access to our website or services at our sole discretion, without notice, if we believe you have violated these Terms and Conditions or for any other reason.

15. Entire Agreement

These Terms and Conditions, along with our Privacy Policy, Refund and Returns Policy, and Sales Policy, constitute the entire agreement between you and Tickly Hair regarding the use of our website and the purchase of products. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

  • Email: info@ticklyhair.com
  • Phone: (315) 768-9535
  • Address: 540 Main St #104, New York Mills, NY 13417

By using our website and purchasing products from Tickly Hair, you acknowledge that you have read, understood, and agree to these Terms and Conditions.